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Joshua Paro

Experience Strategy

User Research

Product Design

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Work

Case Study: Strategy

A journey-mapping workshop to support a major shift in company strategy.

Case Study: Usability Testing

In-person usability tests to establish a baseline understanding of core product workflows.

Gallery: Assorted Deliverables

A sampling of deliverables and process artifacts from projects throughout the years.

What I Bring

Skills

  • User research

  • Information architecture

  • Ideation, wireframing, prototyping

  • Interaction and visual design

  • Design systems

  • Workshop planning and facilitation

  • Usability testing

  • Data analysis and visualization

  • Communication

  • Stakeholder management

  • Leadership and mentorship

Industry Experience

  • Healthcare

  • Multi-sided delivery marketplaces

  • Global supply chain monitoring and logistics

  • Data-backed risk management and insurance

  • Autonomous consumer products

  • Engineering and hydraulics

Focus Areas

  • Product and experience strategy

  • Research and problem definition

  • Service design

  • Multi-touchpoint IoT experiences

  • Design education and advocacy